Privacy & Policy

About this Notice

This Privacy Notice outlines how Foodify9ja, a leading online grocery store, collects and uses your personal data when you visit our website or mobile app. It details how we secure your data, explains your rights, and outlines how we use information to personalize your shopping experience.

Who We Are

Foodify9ja is dedicated to providing fresh, high-quality foodstuffs and groceries at your doorstep.

The Data We Collect About You

We collect personal data to deliver a seamless shopping experience and improve our offerings. This may include:

Information you provide:

  1. Contact details (name, address, phone number, email)
  2. Account login credentials
  3. Delivery address
  4. Payment information (if applicable)
  5. Preferences (dietary restrictions, communication channels)

Information We Collect Automatically:

  1. Device information (type, operating system, IP address)
  2. Browsing and search history on the Foodify9ja platform
  3. Products viewed or added to cart
  4. Purchase history
  5. Location data (with your consent)

Cookies and Other Identifiers

We may use cookies to enhance your browsing experience and personalize your shopping journey. For more information, please refer to our Cookie Notice.

How We Use Your Personal Data

We use your information to:

  1. Register you as a customer.
  2. Process and deliver your grocery orders.
  3. Recommend products based on your preferences.
  4. Offer personalized promotions and discounts.
  5. Improve our website and app functionalities.
  6. Analyze website usage to personalize future experiences.

Your Choices and Rights

You can control your personal data preferences by::

  1. Opting out of personalized advertising and content.
  2. Updating your account information
  3. Contact us at support@foodify9ja.com to request access, correction, or deletion of your data. We strive to be transparent and provide you with control over your data. You can choose how we use your information for personalized experiences, and we respect your right to access and manage your data.

Managing Your Relationship with Us

We use your data to manage your account and respond to your inquiries. This may include order history, communication preferences, and delivery information.

Enabling Promotions and Surveys

With your consent, we may use your data to inform you about promotions, contests, or surveys relevant to your interests. You can always opt-out of these communications.

Improving Our Services

We use anonymized data to analyze website usage and user behavior. contests, or surveys relevant to your interests. You can always opt-out of these communications.

This helps us improve website functionality, product recommendations, and overall user experience.

Recommending and Advertising Products

Based on your past purchases and browsing history, we may suggest relevant products you might be interested in. You can control your advertising preferences by opting-out of personalized ads.

Sharing Your Personal Data

We may share your data with third-party service providers.

  • To fulfill your orders (e.g., delivery companies).
  • To analyze data for website improvement.

We restrict third-party access to your data and ensure it's used only for authorized purposes.

International Transfers (if applicable):

If necessary, we may transfer your data to other countries with appropriate data protection measures. We ensure the same level of data protection as in your location and respect your legal rights.

Data Retention:

We retain your data for as long as necessary to fulfill the purposes outlined in this Notice. This includes maintaining your account, legal requirements, and potential disputes. We securely delete or anonymize your data when it's no longer needed.

Data Security:

We have implemented robust security measures to protect your data from unauthorized access, use, alteration, or disclosure. Only authorized personnel have access to your data, and they are bound by confidentiality agreements. We have procedures in place to address data breaches and will notify you if necessary

Contact Us:

If you have any questions or concerns about our Privacy Notice or your data, please contact our Data Privacy Officer at legal@foodify9ja.com

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