About this Notice
This Privacy Notice outlines how Foodify9ja, a leading online grocery store, collects and uses your personal data when you visit our website or mobile app. It details how we secure your data, explains your rights, and outlines how we use information to personalize your shopping experience.
Who We Are
Foodify9ja is dedicated to providing fresh, high-quality foodstuffs and groceries at your doorstep.
The Data We Collect About You
We collect personal data to deliver a seamless shopping experience and improve our offerings. This may include:
Information you provide:
- Contact details (name, address, phone number, email)
- Account login credentials
- Delivery address
- Payment information (if applicable)
- Preferences (dietary restrictions, communication channels)
Information We Collect Automatically:
- Device information (type, operating system, IP address)
- Browsing and search history on the Foodify9ja platform
- Products viewed or added to cart
- Purchase history
- Location data (with your consent)
How We Use Your Personal Data
We use your information to:
- Register you as a customer.
- Process and deliver your grocery orders.
- Recommend products based on your preferences.
- Offer personalized promotions and discounts.
- Improve our website and app functionalities.
- Analyze website usage to personalize future experiences.
Your Choices and Rights
You can control your personal data preferences by::
- Opting out of personalized advertising and content.
- Updating your account information
Contact us at support@foodify9ja.com to request access, correction, or deletion of your data. We strive to be transparent and provide you with control over your data. You can choose how we use your information for personalized experiences, and we respect your right to access and manage your data.
Managing Your Relationship with Us
We use your data to manage your account and respond to your inquiries. This may include order history, communication preferences, and delivery information.
Enabling Promotions and Surveys
With your consent, we may use your data to inform you about promotions, contests, or surveys relevant to your interests. You can always opt-out of these communications.
Improving Our Services
We use anonymized data to analyze website usage and user behavior. contests, or surveys relevant to your interests. You can always opt-out of these communications.
This helps us improve website functionality, product recommendations, and overall user experience.
Recommending and Advertising Products
Based on your past purchases and browsing history, we may suggest relevant products you might be interested in. You can control your advertising preferences by opting-out of personalized ads.
Legal Basis for Processing Data:
We process your data based on:
- Consent: You give consent for marketing communications and personalized experiences.
- Legitimate Interests: We use your data to operate effectively and offer a seamless service, as long as it doesn't unduly impact your privacy.
- Contractual Obligations: We need your data to fulfill orders you place on our platform.
- Legal Compliance: We may use your data to comply with legal requirements (e.g., fraud prevention).
International Transfers (if applicable):
If necessary, we may transfer your data to other countries with appropriate data protection measures. We ensure the same level of data protection as in your location and respect your legal rights.
Data Retention:
We retain your data for as long as necessary to fulfill the purposes outlined in this Notice. This includes maintaining your account, legal requirements, and potential disputes. We securely delete or anonymize your data when it's no longer needed.
Data Deletion:
This Data Deletion Policy outlines the procedures and guidelines for Facebook users regarding the deletion of their personal data collected through our application. We are committed to protecting user privacy and ensuring that users have control over their personal information.
1. User Rights
Users have the right to request the deletion of their personal data at any time. This includes any information that has been collected through our application, including but not limited to profile information, posts, comments, and any other data associated with their account.
2. How to Request Data Deletion
To request the deletion of your personal data, please follow these steps:
- Send an email to admin@foodify9ja.com with the email account you used on facebook, with the subject line “Data Deletion Request.”
- In the body of the email, please include your full name, the email address associated with your Facebook account, and a clear statement requesting the deletion of your personal data.
- In the body of the email, please include your full name, the email address associated with your Facebook account, and a clear statement requesting the deletion of your personal data.
- You may also provide additional details or context if necessary as your Vendor ID, if you are a vendor on our platform.
Data Security:
We have implemented robust security measures to protect your data from unauthorized access, use, alteration, or disclosure. Only authorized personnel have access to your data, and they are bound by confidentiality agreements. We have procedures in place to address data breaches and will notify you if necessary
Your Legal Rights:
You have the right to access, correct, erase, or restrict processing of your personal data. You can also request your data to be transferred to another service provider. To permanently delete your account and data, please contact us at support@foodify9ja.com. We may refuse unreasonable requests or those requiring additional identity verification.